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General Info: What kind of Technical Support do you provide?
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We provide web hosting services to many resellers and from experience we have found that offering a comprehensive Technical Support Knowledgebase backed by an email / web based support request system to be to our clients greatest advantage. We aim to deliver a human generated response to 80% of support emails within 3 hours of receipt.
We also have a dedicated team of qualifed engineers who monitor and will resolve any network problems 24 x 7 x 365 to ensure your website is always running.
Please note that we do not provide any technical support relating to HTML syntax, Java programming, JavaScripting, any 3rd party software, CGI programming, or CGI scripts, nor any other non-network related aspect.
Last update: 2005-08-17 14:59
Author: admin
Average rating: 0 of 5 (0 Votes )
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